Privacy Policy
Effective Date: July 14, 2026
Welcome to MyBIH, the official mobile application of Bahria International Hospital. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application.
1. Information We Collect
Depending on the services you use, we may collect the following information:
- Full Name
- CNIC / National ID (if required)
- Mobile Number
- Email Address
- Date of Birth
- Gender
- Hospital Registration Number / MR Number
- Appointment Information
- Laboratory Reports
- Radiology Reports
- Prescription Information
- Medical History available within the hospital system
- Device Information (for security and troubleshooting)
2. How We Use Your Information
Your information is used only to provide hospital services, including:
- Patient authentication
- Appointment booking and management
- Displaying laboratory reports
- Displaying radiology reports
- Viewing prescriptions
- Sending appointment reminders and notifications
- Improving application performance
- Maintaining security and preventing unauthorized access
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Only authorized hospital personnel have access to patient information when necessary for providing healthcare services.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Information may only be shared:
- With authorized hospital departments
- When required by law
- To protect patient safety
- To comply with legal obligations
5. Data Retention
Your information is retained only for as long as required to provide medical services and comply with applicable healthcare regulations and legal requirements.
6. Permissions Used
The application may request certain permissions such as:
| Permission | Purpose |
|---|---|
| Internet | Access hospital services securely. |
| Notifications | Appointment reminders and updates. |
| Storage (if applicable) | Download reports or documents. |
| Camera (if applicable) | Upload profile picture or documents. |
7. Children's Privacy
The application may be used by parents or legal guardians to access medical information of minors receiving treatment at Bahria International Hospital.
8. Third-Party Services
The application may use trusted third-party services such as Firebase Cloud Messaging or Google Play Services for notifications and app functionality. These providers process information in accordance with their own privacy policies.
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion where legally permitted
- Withdraw consent where applicable
10. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Bahria International Hospital
Rawalpindi, Pakistan
Email:
info@bahriainternationalhospital.com
Website:
https://bahriainternationalhospital.com